Reference Desk and Basic Tech
I just got my Fall issue of Reference & User Services Quarterly and there is an article that I think everyone should check out. Written by LIS student, Marcella Knibbe-Haanstra, the article is titled “Reference Desk Dilemmas: The Impact of New Demands on Librarianship.” The article reiterates literature on stereotypes of librarians and stress caused by technology and it is a very nice synthesis of the literature on stress management, user expectations, changing technology and shifting roles of the reference librarian. I think it is a great starting point for a conversation on how we can handle our increased workloads and technical competencies that we need in our jobs today. Way to go to publish while in library school too, Marcella!
Now, something practical to help with the technology stress. Here is a great post from Pogue’s Posts hosted by The New York Times. Listed are tech tips and tricks for basic computer use. The comments expand on this post and there are some great tips. I even discovered some shortcuts I didn’t know about, which is super cool. Share the tips with your friends and patrons so we all can use the computer a little more efficiently.
Enjoy the rest of the day and remember–computers are stupid, it is the person who uses the computer that makes them perform great feats!